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Quality Manager


Manage all aspects of process and product quality to ensure conformance with internal specifications, third party certifying agency requirements, and customer expectations. Serve as a key member of the site or plant business team.

Lead and support plant/product quality enhancements and product/process development. Lead plant continuous improvement efforts that improve process and product consistency. Develop and execute strategic goals that align with business objectives.

*Perform all work in accordance with safety rules and regulations and participate in facility health & safety activities as assigned. Be pro-active in identifying and performing tasks to maintain and improve safety, quality and environmental performance.

*Provide technical process support and analytical assistance (troubleshooting) to correct and prevent off-quality production and improve manufacturing efficiency.

*Provide leadership to plant Quality staff by effectively coaching, training, mentoring, and managing performance.

*Ensure SSOPs and JSAs exist and are updated for all quality tasks. Ensure required training for Quality department is completed and documented according to policies.

*Develop process quality control plans; ensure plant operations personnel receive proper training on plan execution.

*Provide leadership in enhancing plant quality culture by identifying skill gaps in plant operations personnel and quality staff.

*Actively participate in plant capital planning and execution processes.

*Develop and execute strategic goals that align with business objectives.

*Develop and manage quality systems in alignment with corporate and business goals.

*Ensure plant compliance with all product specifications, certifying agency guidelines, and corporate and business quality policies.

*Lead and execute process optimization initiatives (cost reduction, new technology, etc.), new product commercialization, continuous process improvement, and experimental design

*Manage the plant quality department, with budget and staffing responsibilities

*Train, coach, and conduct performance evaluations for plant Quality employees.

*Participates as a key member in plant business team activities.

*Lead plant Quality self-assessment and support internal Quality audits. Address issues and ensure corrective actions are taken.

*Identify, coordinate, and conduct training for employees in areas such as experimental design, statistical process control, process improvement, and quality management systems.

*Participate as a member of the Lean Six Sigma sponsor team.

*Leverage business best practices as appropriate.

*Perform all duties in accordance with safety rules and regulations.

*Perform other duties as necessary

Work Environment
*Manufacturing Environment.
Includes exposure to moving parts, fumes, chemicals, and airborne particles. The employee must have the ability to climb, bend, stoop, kneel, work in inclement weather, and work with elevated noise levels. *Up to 25% travel.

Knowledge, Skills, and Abilities:
*Thorough knowledge of quality system.
*Thorough knowledge of manufacturing capabilities and process optimization.
*Thorough knowledge of wood product/paper process chemistry.
*Demonstrated knowledge of statistical analysis and experimental design.
*In depth knowledge of customer requirements, compliance regulations, quality processes and procedures.
*Skill in leading, planning, coaching, training, and managing.
*Proven project management skills
*Demonstrated ability to implement corporate and business strategies.
*Demonstrated ability to evaluate and optimize test procedures.
*Demonstrated ability to define problems, collect data, and draw valid conclusions.
*Demonstrated ability to lead and manage multiple projects.
*Demonstrated ability to operate a computer and supporting software, including Microsoft Office.
*Working knowledge of statistical software applications.
*Demonstrated ability to communicate effectively in oral and written form.

*Bachelor’s degree in Science, Wood Science, Chemistry, Physical Science, Engineering, or related field.
*Adequate combination of experience and training that demonstrates the ability to perform the key responsibilities.

*Minimum 7 years’ quality and technical experience in a forest product or chemical manufacturing process, 3 years of which in a lead or supervisory capacity.
*Demonstrated experience in implementing business and corporate strategies such as Statistical Process Control (SPC), Quality Management Systems, and Continuous Improvement.
*Demonstrated experience in troubleshooting, problem solving, Quality Management Systems, Continuous Improvement, and Project Management.

Roaring River, NC

Degree Required: Yes

Jan Canepari


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